Author Topic: Customer Service  (Read 113 times)

bnowlin

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Customer Service
« on: August 27, 2021, 01:59:10 PM »
Why can't the multi billion companies such as Amazon, Microsoft, PayPal, and numerous other compaies use American speaking English folks when you call them.  Just so frustrating.
Bobn



Steelhead

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Re: Customer Service
« Reply #1 on: August 27, 2021, 02:47:43 PM »
They wouldn't be multi-million dollar companies if they 'wasted' their money on talent.

Just saying...

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steveoh

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Re: Customer Service
« Reply #2 on: August 27, 2021, 04:02:02 PM »
They avoid hiring in the USA. They avoid paying taxes on their profits. The CEOs get hugely compensated, and tend to not pay much in taxes. They benefit from the infrastructure of the country, but really don't pay their share for it. They mostly sell products that are mostly not made in the country. Some companies like social media make it impossible to contact a human being for support.

Meanwhile you are tracked everywhere you go, physically by your phone, or your online presence.

I have no idea what the answer is though.
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Alan

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Re: Customer Service
« Reply #3 on: August 28, 2021, 04:02:44 AM »
Steve is on the right track. Warren Buffett, one of the richest men in the world, pays less taxes, than the average American. This fact sums it up in a nut shell!
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cpt_sfc

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Re: Customer Service
« Reply #4 on: September 05, 2021, 01:57:30 PM »
My biggest  issue is they do not know the vernacular so , they have no idea what your talking about. I just had a brand new genset for a backup , recoil start broke off , they want me to drive 2-3 hours to a authorized repair center. The girl had no idea when I said I live in the middle of no where, in a forest, miles from any of the there fixit places and at least 100 miles from any large city. She finnaly gave up and sent me to a rep in the states. Still not resolved.